My Account

Crafties Help Guides

Crafties Learning Hub

Help guides for everything you need to know to sell your handmade crafts on Conscious Crafties.
Keep checking back as more Help Guides are added all the time 🙂
If you can’t find your answer ask your question in our Business Hub or email Karen on [email protected].
For emails please allow 24 hours for a response due to health.

NEW CRAFTIES

Crafties Welcome Pack
Our New Crafties Business Club

PRODUCTS

LISTING products or skills for sale
Listing CUSTOM products
Adding Products to relevant CATEGORIES
View list of ALL CATEGORIES
Request new product CATEGORY
Add TEXT BOXES for customers
Adding PRICE OPTIONS
EDITING or DELETING products
COPYING a product
HELP! I DELETED a product by mistake!
My Product won’t SAVE
How many VIEWS are my products getting?
Moving products to another shop

PRODUCT TESTING

CE TOY TESTING starter guide

TRADEMARKS AND COPYRIGHT

Check for TRADEMARK or COPYRIGHT UK
Check for TRADEMARK or COPYRIGHT USA

IMAGES

Perfect product IMAGES
Reduce Image Sizes
DELETING Images
Product Image not displaying on Facebook or Twitter
Shop Banner not displaying on Facebook

ORDERS

Orders Help Guide
Did Customers Pay by Card or Paypal?
Why has Paypal sent me an E-CHEQUE?
Issuing a Refund or Partial Refund
I’ve sold a GIFT CERTIFICATE – what do I do next?

SHARING AND NETWORKING

Conscious Crafties Calendar

How to add a SHOP NOW BUTTON to your facebook page
How to SHARE products
Social Media Image Sizes
Understanding CRAFTIE FRIENDS EVENTS
FIND Craftie’s Friends shops
Crafties Handmade Marketplace Group
Add a Conscious Crafties BADGE IMAGE to your own website
SPREAD the Conscious Crafties word

SHOPPING

FIND Craftie’s Friends shops
Leave REVIEWS / FEEDBACK for purchases
Buy Conscious Crafties MERCHANDISE
Support Conscious Crafties through EASY FUNDRAISING

SHOP SETTINGS

Changing my SHOP NAME
Add a Holiday or Offer Notice
Set Opening Hours
Adding Shop Sections
Connecting your shop to Stripe
Shop SEO and Facebook Image
Benefits of FREE shipping
SHIPPING advice
How to set up shipping – coming soon
RETURNS policy
GDPR Compliant Privacy Policy

ACCOUNT

Membership Billing Queries
Take a Payment Break – Temporarily Close My Shop
Close my shop

NOT FOUND WHAT YOU’RE LOOKING FOR?

Ask your question in our Q&A post in our Crafties Club on Facebook or on our Business Hub or email Hannah and Mike on [email protected].
For emails please allow 24 hours for a response.