What happens when my crafts sell?

Congratulations your’ve sold an item on Conscious Crafties! 🙂

Start making your item as soon as you’re able to after receiving your order.  Or if your item is already made, package it up ready to post.

Your funds would have immediately been paid into your Paypal or Stripe account (depending on whether the customer paid by Paypal or card). Please note that Stripe takes 7 days to transfer your money to your bank account (2 days if you live in USA).

You’ll also have an Order Confirmation email from Conscious Crafties.

Please carefully check this to see if the customer has added any order NOTES on the order or customisation like colours:

Order Confirmation email for selling online crafts

When you log into your account on ConsciousCrafties.com you’ll also find your order details within your Crafties Control Panel (click on the ORDERS tab):
Customer Orders on Conscious Crafties

If you hover over your order (or just click on your order if on a tablet or phone) you will reveal the options:

  1. View Order Details
  2. Shipping Label
  3. Order Note
  4. Tracking Number
  5. Mark Shipped

View Order Details
This will contain the customers billing and shipping address and any customer notes added to order.
View handmade craft order details

Shipping Label
Click shipping label and it will produce a label that you can print and attach to your parcel. Your customers shipping address and also your address will be inserted (if you’ve added your address in your Shop Settings). Please note: this is just an address label and you still need to attach stamps or courier label.
Below your shipping label is also a handy Picking List so you know what item goes in which parcel.
Shipping Label

Order Note
If you want to contact your customer you can add a note to their order. This will automatically be emailed to your customer:
Add customer note

Tracking Number
Add your shipping tracking number (if you have one) and postage method here so your customer can track their delivery. This will automatically mark your item as shipped.
Shipping Tracking info

Mark Shipped
When you have dropped your parcel at a courier or post office, click the ‘Mark Shipped’ option (if you haven’t already added a Tracking No). This will email your customer to let them know the item is on its way. After clicking, you will see a confirmation message and the option to Mark as Shipped will disappear:
Mark shipped

Tip: When packaging up your orders, think how you can make it a special experience for your customers when unwrapping. Pretty, inexpensive or homemade packaging really adds to the excitement for your customers and also helps encourage them to write positive reviews 🙂

Happy Crafting! 🙂