Congratulations your’ve sold an item on Conscious Crafties! 🙂
Start making your item as soon as you’re able to after receiving your order. Or if your item is already made, package it up ready to post.
Your funds would have immediately been paid into your Paypal or Stripe account (depending on whether the customer paid by Paypal or card). Please note that Stripe takes 7 days to transfer your money to your bank account (2 days if you live in USA).
You’ll also have an Order Confirmation email from Conscious Crafties.
Please carefully check this to see if the customer has added any order NOTES on the order or customisation like colours:
When you log into your account on ConsciousCrafties.com you’ll also find your order details within your Crafties Control Panel (click on the ORDERS tab):
If you hover over your order (or just click on your order if on a tablet or phone) you will reveal the options:
- View Order Details
- Shipping Label
- Order Note
- Tracking Number
- Mark Shipped
Click shipping label and it will produce a label that you can print and attach to your parcel. Your customers shipping address and also your address will be inserted (if you’ve added your address in your Shop Settings). Please note: this is just an address label and you still need to attach stamps or courier label.
Below your shipping label is also a handy Picking List so you know what item goes in which parcel.
When you have dropped your parcel at a courier or post office, click the ‘Mark Shipped’ option (if you haven’t already added a Tracking No). This will email your customer to let them know the item is on its way. After clicking, you will see a confirmation message and the option to Mark as Shipped will disappear:
Tip: When packaging up your orders, think how you can make it a special experience for your customers when unwrapping. Pretty, inexpensive or homemade packaging really adds to the excitement for your customers and also helps encourage them to write positive reviews 🙂
Happy Crafting! 🙂