How to add custom products

Custom Product Listings

Custom Product Listings

Congratulations! Your customer loves your creations and has asked you to make something extra special just for them 🙂

We recommend you ask for payment upfront, as it’s unlikely a custom item can be resold in the rare event that a customer changes their mind. So list your custom item BEFORE making the product. Here’s how:

LIST YOUR CUSTOM PRODUCT
STEP 1: List your product. You only need to add your Price and Product Name (this can be as simple as ‘Custom listing for Mrs Brown’). Don’t worry if you don’t have a photo if the item has never been made before.

STEP 2: Tick the box ‘CUSTOM PRODUCT hide from website then give secret link to your customer’.
Custom product
This will hide your item from other customers on the website and it won’t be seen in your shop or when browsing the website. It won’t post to our social media accounts either, so your don’t have to worry about a different customer buying the item.

STEP 3: Click ‘Add Product’
Add product

SHARING THE PRODUCT LINK
STEP 4: After adding your product, you will see a confirmation message at the top, click ‘View Product’
Product added

STEP 5: Copy the url product link at the top of the page:
URL Product Link

STEP 6: Message your customer and paste the link in your message

NEED TO COPY THE PRODUCT LINK AGAIN?
1. Go to the Product Tab in your shop dashboard
2. Hover over the product in the list (or click in white space if on a mobile)
3. Click ‘View Product’ then repeat steps 5-6 above
View Product