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Hi I’m Maria, I live with my 2 teenagers near the New Forest. I was diagnosed with MS (Multiple Sclerosis) when I was 22 (now 40 something). When I had to stop work I decided to teach myself dressmaking and pattern design. Selling my items online has been great for me, I can do as much or as little as I can manage whilst staying sane!
Privacy Policy
I Maria Snell am the data-controller of your personal information as it relates to my shop. When you place an order from me, I will receive your name, delivery address and email address from Conscious Crafties. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Conscious Crafties , I will receive your username and email address. The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are: • With Conscious Crafties to comply with my obligations. • With delivery companies to fulfil your order. • To comply with legal or tax obligations. I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records. You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
Returns Policy
If you are not totally in love with your item, I operate a 30 day money back guarantee (excluding custom or personalised items that cannot easily be resold). Please email me within 14 days of receiving your item, indicating if you would like an exchange or refund. Please include date and details of your order: maria.snell@hotmail.co.uk If you wish to return your item, you will be notified of where to send it. Unless the item is faulty, you’re responsible for return postage costs. Once your return is received and inspected, you will receive an email to notify you that your item has been received. If requesting a refund, your Paypal account will be credited within 2 days. If you have chosen to receive an exchange, on receipt of the returned item, a replacement item will be made.
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Privacy & Cookies Policy
Privacy Overview
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