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1 in stockHANDMADE IN 7 DAYS
134 total views, 1 views today
My first bout of Depression at the age of 16 hit me like a bolt out of the blue. That was nearly 60 years ago and the black dog still raises its head on many occasions. It is always there, just behind my shoulder, waiting for its moment to creep back into my life. Doctors have tried me on various medications but none really work. I will never feel care free again and I have learned to accept that.
After having my first daughter I suffered badly with post natal depression. I had terrible hallucinations. I crawled to the bathroom on my hands and knees just so I didn’t have to see the faces at the window. I believed murderers were coming for me and my baby. It was terrifying. It eventually went away but left me with severe anxiety to this day. Once the family was complete I needed to get back to work but was too scared. In the end, my hubby set up an interview for me at the ambulance service where he worked. He took me and waited patiently outside until it was over which was a real help. I got the job and worked for the ambulance service for the next 25 years. Unfortunately, years of lifting heavy patients in the days before lifting aids has prolapsed a disc in my back and I now have to live with chronic pain.
Now I also care for my elderly parents. Mum has Dementia, Diabetes, heart problems and Wet Macular Disease which has taken the sight of one eye and is slowly destroying the other. Dad was her carer but, at 84, he was struggling so now I care for them both. After all the years they cared for me when I was young it’s only right that I pay them back now. Looking after two homes when I am in so much pain is a real challenge. But you keep going don’t you? The highlight of each day is when I can sit down in the evening and get my knitting out. I can feel my shoulders relax after a row or two. Concentrating on my knitting means all other worries and cares can be forgotten for an hour or two. I don’t have the patience for big items (hence the state of my wardrobe!) but I adore making items for babies and reborn dolls.
GDPR: What information do I collect? I need your name, address and e-mail address to process your order. How do I use your personal data? I only use your personal details (as outlined above) in order to process your order. Your name and address are printed onto a postage label and a package slip for inside your order. The parcel is then passed to Royal Mail or a MyHermes courier. Your e-mail address is used to confirm your order is on its way or to contact you if there is a query regarding your purchase. How do I store your personal data? Your details are held electronically for 2 years for tax purposes and to go back to if there is a problem with your order. After this time they are deleted. They are password protected and only accessed by myself. If you use Paypal or Stripe to pay for your order or use Facebook Messenger to contact me these companies will hold your personal information too and they have there own GDPR policy. Any e-mails I receive from these sites are deleted as soon as your order is processed. How do I protect your personal data? All of my accounts with websites containing your personal details are password protected. All of the devices I use to access my accounts are also password protected. My WiFi is encrypted using a secure network. Do I use any 3rd party websites to access your personal data? Yes. I use Facebook, eBay, Conscious Crafties, Crafts-U-Print, Makerist, Etsy, Craftsy, Paypal, the Royal Mail and MyHermes. All these websites have their own GDPR policy and you can contact them to find out how they handle your personal information. Any e-mails I receive from these sites are used purely for handling your order and are deleted after 2 years. Do I send your personal data to any other companies? Never! You have the right to complain to the ICO if you believe I am not handling your information with the proper care. Clicking the payment button on any of the websites mentioned confirms you agree to my handling your personal data as outlined above.
If you are not totally in love with your item, I operate a 14 day money back guarantee (excluding custom or personalised items that cannot easily be resold). Please contact me via my Contact Craftie button within 14 days of receiving your item, indicating if you would like an exchange or refund. Please include date and details of your order. If you wish to return your item, you will be notified of where to send it. Unless the item is faulty, you’re responsible for return postage costs. Once your return is received and inspected, you will receive an email to notify you that your item has been received. If requesting a refund, your Paypal account will be credited within 2 days. If you have chosen to receive an exchange, on receipt of the returned item, a replacement item will be made. In the unlikely event your item needs to be repaired, you’ll be informed how long this will take.
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