Created by Sue 07504 635135 PRIVACY POLICY On May 25th 2018, a new European Union data protection law, the General Data Protection Regulation (GDPR) takes effect. The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals. Our Privacy Policy takes into account the new GDPR requirements. Who am I? Sue Wilson Created by Sue 11 Thorney Road Crowland Lincs. PE6 0AL 01733 210484 / 07504 635135 Email: [email protected] What is our legitimate interest in obtaining your information? In order to fulfil any order you place with Created by Sue, I require your name, address, email and payment details. Payment will normally be processed via PayPal, Bank Transfer,Sum Up (card machine) or via the payment system on the Conscious Crafties site. Please find below the links to the Privacy Policies for each organisation, which I encourage you to read in order to understand how they manage your information. All data shared with the following websites is encrypted. Conscious Crafties – my online shop https://www.consciouscrafties.com/privacy-policy/ PayPal https://www.braintreepayments.com/en-gb/legal/braintree-privacy-policy Lloyds Bank https://www.lloydsbank.com/privacy.asp Sum Up card machine https://sumup.co.uk/privacy/ Hotmail https://www.microsoft.com/en-us/TrustCenter/Privacy/gdpr/default.aspx What do we do with your information? Once payment has been received and your order dispatched, we no longer require your information and it is destroyed, with the exception of payment details as these we are required to keep for a period of seven years in order to comply with the rules laid down by HMRC, for accountancy reasons. Please note we carry out in-house accounts and do not pass on to a third party. What we don’t do with your information? We do not pass your information onto third parties, nor do we input it onto a database for marketing purposes. Storage Limitation The GDPR states that we keep your information for the shortest time possible and dispose of it in an appropriate manner when no longer required. For the purposes of book-keeping HMRC request that all paperwork is kept for a period of seven years. Following this period, we will ensure that your paperwork will be shredded by us. Safeguarding your information We take keeping your personal information safe and secure, very seriously. All online data is deleted as soon as relevant paper copies have been printed and to further ensure your data protection, appropriate data protection/virus software is installed on our business laptops and will be updated as required. Please read the Privacy Policies for the above companies in order to check if the data held is encrypted Request to know what information we have on you You are welcome to contact us at anytime to enquire (free of charge), what information we are currently storing about you. We promise to respond within one month of your enquiry. Complaints Should you wish to complain about how we are holding or using your information, you have the right to complain to a higher authority namely the ICO, contact details below: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF 0303 123 1113 Last updated 20th May 2018 Next update 20th May 2019