Macrame Bracelet – BEST FRIEND

Shipping costs

Shipping Details

Returns Policy - Legal requirement when selling online

If you are not totally in love with your item, I operate a 30 day money back guarantee (excluding custom or personalised items). Please email me within 14 days of receiving your item, indicating if you would like an exchange or refund. Please include date and details of your order: catching-dreams@outlook.com. If you wish to return your item, you will be notified of where to send it. Unless the item is faulty, you're responsible for return postage costs. Once your return is received and inspected, you will receive an email to notify you that your item has been received. If requesting a refund, your Paypal account will be credited within 2 days. If you have chosen to receive an exchange, on receipt of the returned item, a replacement item will be made. In the unlikely event your item needs to be repaired, you’ll be informed how long this will take.

Privacy Policy

This privacy policy sets out what personal buyer information we receive from ConsciousCrafties.com, how we use it and under what circumstances, if any, we will share it with other parties. We are committed to keeping buyers' personal information secure and confidential. Lawful Basis for Processing Personal Data For the purposes of The GDPR, we are the Data Processor when selling on ConsciousCrafties.com and process all personal data lawfully, fairly and in a transparent manner. Under Article 6 of GDPR, the lawful basis on which we process personal data received from ConsciousCrafties.com is that of "Contract" - whereby processing is necessary in order to fulfill buyer orders and enquiries. We retain information provided by ConsciousCrafties.com, such as transaction information, for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years. Data We Receive: Personally Identifiable Information. We receive personally identifiable information from ConsciousCrafties.com only when it is voluntarily submitted by buyers when placing an online order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose. How we use buyers' personal information. We may use any personal buyer information provided by ConsciousCrafties.com to: Process and dispatch buyers' order/s, via RoyalMail, carry out regulatory checks to meet our legal obligations, prevent and detect crime, and also develop and improve our products. We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers' orders to anyone not connected with us, unless: The buyer asks us to reveal the information, or we have a buyer's permission to do so, we are required or permitted to do so by law, it is required by law enforcement, fraud prevention or credit reference agencies. Data Subject Access Requests. Under GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of GDPR when selling on ConsciousCrafties.com a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 30 calendar days of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.